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To verify connectivity to the JHPulse please check the following:

 

Windows Systems: Double click the Junos Pulse icon in the taskbar (bottom right of the screen near the system time) to open the application.  Verify there is a green check next to the connection name. (see screenshot below)  If there is no Junos Pulse icon in the taskbar go to the manual client download link below and install the appropriate software for your version of Windows.  Once the install is completed login again via the portal to connect.

 

Windows 32 Bit manual install | Windows 64 Bit manual install

 

Mac Systems: Click the Junos Pulse icon in the menubar (top of the screen near the system time) and select "Open Junos Pulse" to open the application.  Verify there is a green check next to the connection name.  (see screenshot below)  If there is no Junos Pulse icon in the menu bar go to the manual client download link below and install the client software.  Once the install is complete login again via the portal to connect.

 

MAC manual install

Use of this system is restricted to authorized personnel and for business purposes of Johns Hopkins in accordance with applicable use and security policies.

All use of and activity on this system is monitored and logged. Use of this system constitutes consent to such monitoring

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