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 Quicklink Details

About Quicklinks:

TitleGroupTypeIconAudienceDefinitionService Manager Assignment Group
myProfile

Grouplink

N/A

N/A

N/A

Emergency Alerts

QuicklinkJHED Attribute

Everyone

Assigment Group: Enterprise Integration and Collaboration Services

Assignee: Integration Oncall

myContacts

QuicklinkJHED AttributeEveryone

Assigment Group: Enterprise Integration and Collaboration Services

Assignee: Integration Oncall

myProfile

Quicklink

JHED AttributeEveryone

Assigment Group: Enterprise Integration and Collaboration Services

Assignee: Integration Oncall

Requirements Tracker

(aka myReqs)

Quicklink

AD Group

 

Not in Service Manager

Direct support requests to david.m.baron@jhu.edu

JHEDGrouplinkN/AN/AN/A
Dept Admin ToolsQuicklink

AD Group

 

Assigment Group: Enterprise Integration and Collaboration Services

Assignee: Integration Oncall

Dept Alias AdminQuicklink

AD Group

 

Assigment Group: Enterprise Integration and Collaboration Services

Assignee: Integration Oncall

DMTKQuicklink

AD Group

 

Assigment Group: Enterprise Integration and Collaboration Services

Assignee: Integration Oncall

EDIRQuicklinkJHED Attribute

JHU Faculty

JHU Staff

JHM Staff

Assigment Group: Enterprise Integration and Collaboration Services

Assignee: Integration Oncall

Email AliasQuicklinkJHED AttributeEveryone

Assigment Group: Enterprise Integration and Collaboration Services

Assignee: Integration Oncall

Exchange AdminQuicklinkAD Group 

Assigment Group: Enterprise Integration and Collaboration Services

Assignee: Integration Oncall

Exchange ApprovalQuicklinkAD Group 

Assigment Group: Enterprise Integration and Collaboration Services

Assignee: Integration Oncall

Exchange RequestQuicklinkAD Group 

Assigment Group: Enterprise Integration and Collaboration Services

Assignee: Integration Oncall

FS Admin ToolQuicklinkAD Group 

Assigment Group: Enterprise Integration and Collaboration Services

Assignee: Integration Oncall

Group Email RequestQuicklinkJHED AttributeOutlook Live Users

Assigment Group: Enterprise Integration and Collaboration Services

Assignee: Integration Oncall

HDEAQuicklinkAD Group 

Assigment Group: Enterprise Integration and Collaboration Services

Assignee: Integration Oncall

Help Desk ToolsQuicklinkAD Group 

Assigment Group: Enterprise Integration and Collaboration Services

Assignee: Integration Oncall

List RequestQuicklinkJHED AttributeEveryone

Assigment Group: Enterprise Integration and Collaboration Services

Assignee: Integration Oncall

Office 365 RequestQuicklinkJHED AttributeEmail Users

Assigment Group: Enterprise Integration and Collaboration Services

Assignee: Integration Oncall

Registrar's Utility

QuicklinkAD Group 

Assigment Group: Enterprise Integration and Collaboration Services

Assignee: Integration Oncall

Spam QuarantineQuicklinkJHED AttributeEveryone

Assigment Group: Enterprise Integration and Collaboration Services

Assignee: Integration Oncall

User Deletion ManagerQuicklinkAD Group 

Assigment Group: Enterprise Integration and Collaboration Services

Assignee: Integration Oncall

CareyGrouplinkN/A

N/A

N/A
QualtricsQuicklinkJHED Attribute

Carey Faculty

Carey Staff

Carey Student

Not in Service Manager

Direct support requests to: homassel@jhu.edu

WSJQuicklinkJHED Attribute

Carey Faculty

Carey Staff

Carey Student

Not in Service Manager

Direct support requests to: homassel@jhu.edu

ClinicalGrouplinkN/A

N/A

Assigment Group: Enterprise Integration and Collaboration Services

Assignee: Integration Oncall

ARMQuicklinkAD Group 

Assigment Group: Enterprise Integration and Collaboration Services

Assignee: Integration Oncall

Epic HelpQuicklinkJHED Attribute

JHU Faculty

JHU Staff

JHMI Staff

Assignment Group: IT Help Desk

Assignee: IT Help Desk Support

JHSRODQuicklinkAD Group 

Not in Service Manager

Direct support requests to: ekasda1@jhmi.edu

MedVitalsQuicklinkAD Group 

Not in Service Manager

Direct support requests to: medvitals@jhmi.edu

POEQuicklink

AD Group

 

 

Application Support Issues:

Assignment Group: POE Provider Order Entry

Assignee: POE Provider Order Entry Support

 

Access Support Issues:

Assignment Group: Data Security

Assignee: Data Security Support

SalarTAPQuicklinkJHED AttributeSOM Faculty

Not in Service Manager

Direct support requests to: kty@jhu.edu

CloudGrouplinkN/AN/AN/A
Cloud AppsQuicklinkJHED AttributeEveryone

Assigment Group: Cloud and Virtualization Services

Assignee: Virtualization Support

JShareQuicklinkJHED AttributeEveryone

Assignment Group: Enterprise Web Services

Assignee: Enterprise Web/DHCP Support

EducationGrouplinkN/AN/AN/A
BlackboardQuicklinkAD Group 

Assignment Group: Academic Technology Applications

Assignee: Blackboard Support

Digital MeasuresQuicklinkAD Group 

Assignment Group:Academic Technology Applications

Assignee: Acad Tech Appl Support

Hopkins CMEQuicklinkJHED Attribute

SOM Faculty

SOM Staff

SOM Student

JHM Staff

Not in Service Manager

Direct support requests to: cmetechsupport@jhmi.edu

ISISQuicklinkJHED AttributeUser is an ISIS user

Assignment Group: Student Admin Solutions

Assignee: ISIS Support

myLearningQuicklinkJHED AttributeEveryone

Assignment Group: Academic Technology Applications

Assignee: Acad Tech Appl Support

HRGrouplinkN/AN/AN/A
ClickTimeQuicklinkAD Group 

Assignment Group: ClickTime

Assignee: ClickTime Support

e210QuicklinkJHED Attribute

JHU Faculty

JHU Staff

Assignment Group: E210 Help Support

Assignee: E210 Support

ERSQuicklinkJHED Attribute

JHU Faculty

JHU Staff

Carey Student

EPP Student

KSAS Student

SOE Student

WSE Student

Not in Service Manager

Direct support requests to: effort@jhu.edu

ESSQuicklinkAD GroupUser is an ESS user

** Intrastaff employees

do not receive this link **

Access Support Issues:

Not in Service Manager

Direct support requests to: payroll@jhu.edu

 

Application Support Issues:

Assignment Group: EBS HR Payroll

Assignee: EBS HR Payroll Support

KronosQuicklinkAD Group 

Not in Service Manager

Direct customers to submit ticket to: https://myksp.jhmi.edu

Kronos NavigatorQuicklinkAD Group 

Not in Service Manager

Direct customers to submit ticket to: https://myksp.jhmi.edu

LCA Postings

(aka iHopkins H1-B

Intent to Hire)

QuicklinkJHED Attribute

JHU Faculty

JHU Staff

JHU Student Fellows

JHM Staff

Not in Service Manager

Direct support requests to: jkerill1@jhmi.edu

GallupQuicklinkAD Group 

Not in Service Manager

Direct support requests to: cwoodwa@jhmi.edu

W2 ExpressQuicklinkJHED Attribute

User's Primary SOR is

HOSP or UNIV

Not in Service Manager

Direct support requests to: payroll@jhu.edu

Workforce ManagementQuicklinkAD Group 

Assignment Group: Nursing Admin

Assignee: Nursing Admin Support

MessagingGrouplinkN/AN/AN/A
JHEMQuicklinkJHED AttributeUser is a JHEM user

Assigment Group: Enterprise Directory and Messaging

Assignee: Office365 Support

JHIMQuicklinkJHED AttributeUser is an OCS (Lync) user

Assignment Group: Enterprise Integration and Collaboration Services

Assignee: Office Communicator Support

Office 365QuicklinkJHED Attribute

User has accepted Office 365 TOS AND

User is an Office 365 user

Assigment Group: Enterprise Directory and Messaging

Assignee: Office365 Support

OutlookQuicklinkJHED Attribute

User is an Exchange user

Assigment Group: Enterprise Directory and Messaging

Assignee: Exchange Support

PINGQuicklinkJHED Attribute

User is a PING user

User is a TextMessaging user

Assigment Group: Enterprise Integration and Collaboration Services

Assignee: Integration Oncall

New StudentGrouplinkN/AN/AN/A
Admitted StudentQuicklink

JHED Attribute

User is a new student

Assigment Group: Enterprise Integration and Collaboration Services

Assignee: Integration Oncall

FacebookQuicklinkJHED AttributeUser is a new student

Assigment Group: Enterprise Integration and Collaboration Services

Assignee: Integration Oncall

OrientationQuicklinkJHED AttributeUser is a new student

Assigment Group: Enterprise Integration and Collaboration Services

Assignee: Integration Oncall

SAISGrouplinkN/AN/AN/A
Adobe ConnectQuicklinkJHED Attribute

SAIS Faculty

SAIS Staff

SAIS Student

Assignment Group: Academic Technology Applications

Assignee: Connect Support

AstraQuicklinkJHED Attribute

SAIS Faculty

SAIS Staff

SAIS Student

Assignment Group: Academic Technology Applications

Assignee: Acad Tech Appl Support

BCWebQuicklinkJHED Attribute

SAIS DC Student

SAIS Bologna Student

SAIS Bologna Faculty

SAIS Bologna Staff

Not in Service Manager

Direct support requests to: saishelp@jhu.edu

SAIS FacebookQuicklinkJHED Attribute

SAIS Faculty

SAIS Staff

SAIS Student

Not in Service Manager

Direct support requests to: saishelp@jhu.edu

OnBaseQuicklinkJHED Attribute

SAIS Faculty

SAIS Staff

SAIS Student

Not in Service Manager

Direct support requests to: saishelp@jhu.edu

SAIS RemoteQuicklinkJHED Attribute

SAIS Faculty

SAIS Staff

SAIS Student

Not in Service Manager

Direct support requests to: saishelp@jhu.edu

Service DeskQuicklinkJHED Attribute

SAIS Faculty

SAIS Staff

SAIS Student

Not in Service Manager

Direct support requests to: saishelp@jhu.edu

SharePointQuicklinkJHED Attribute

SAIS Faculty

SAIS Staff

SAIS Student

Assignment Group: Enterprise Web Services

Assignee: Enterprise Web/DHCP Support

SOEGrouplinkN/AN/AN/A
ELCQuicklinkJHED Attribute

SOE Faculty

SOE Staff

SOE Student

Not in Service Manager

Direct support requests to: kthompson@jhu.edu

Tk20QuicklinkJHED Attribute

SOE Faculty

SOE Staff

SOE Student

Not in Service Manager

Direct support requests to:  kthompson@jhu.edu

TechnologyGrouplinkN/AN/AN/A
DashboardsQuicklinkAD Group 

Not in Service Manager

Direct support requests to: fqchelp@jhu.edu

ESSOQuicklinkAD Group 

Assignment Group: Enterprise Directory and Messaging

Assignee: Directory Srvc Support

IT HelpQuicklinkJHED AttributeEveryone

Assignment Group: Service Manager

Assignee: Service Manager Support

JHConnectQuicklinkJHED AttributeEveryone

Assignment Group: Enterprise Directory and Messaging

Assignee: Directory Srvs Support

myJLabQuicklinkJHED Attribute

KSAS Student

WSE Student

Assignment Group: Academic Technology Facilities

Assignee: Acad Tech Fac Support

SAPQuicklink

JHED Attribute

User is an SAP user

** AD HOC USERS WILL

NOT HAVE AN SAP ID **

These users must:

 - Manually go to http://www.sapathopkins.org/

- Click the Login to SAP link in upper right corner

Access Support Issues:

If record is "ADHOC," see left.

If record is NOT ADHOC, contact drp@jhu.edu

 

Application Support Issues:

Assignment Group: EBS HR Payroll

Assignee: EBS HR Payroll Support

Service ManagerQuicklinkAD Group 

Assignment Group: Service Manager

Assignee: Service Manager Support

Service RequestQuicklinkJHED AttributeEveryone

Assignment Group: Service Request

Assignee: Service Request Support

SPARSQuicklinkJHED AttributeEveryone

Assignment Group: Educational Software

Assignee: Educ Software Support

Tech StoreQuicklinkJHED AttributeEveryone

Assignment Group: Academic Technology Facilities

Assignee: Acad Tech Fac Support

TravelGrouplinkN/AN/AN/A
International SOSQuicklinkJHED Attribute

JHU Faculty

JHU Staff

JHU Student

Assignment Group: Student Admin Solutions

Assignee: Student Admin Solutions Support

Travel RegistryQuicklinkJHED Attribute

JHU Faculty

JHU Staff

JHU Student

Assignment Group: Student Admin Solutions

Assignee: Student Admin Solutions Support

ConfigureQuicklinkJHED AttributeEveryone

Assigment Group: Enterprise Integration and Collaboration Services

Assignee: Integration Oncall